46.

47.

48.

49.

51.

53.

54.

Who quotes “Induction is the ೪161002176 process to make the new employee feel at home and
generate in him a feeling of belongingness to the organization”?

(A) Michael Armstrong (B) Edwin B. Flippo

(C) Peter F. Drucker (D) Abraham Maslow

The tendency to evaluate a person on the basis of one trait or characteristic is the
Phenomenon ല്‌:

(ക Central Tendency (8) Leniency
(~) Hallo Error 1 (D) Similarity Error

A situation in which employees perceive too narrow a difference between their own pay and
that of their colleagues :

(മ) Pay secrecy (8) Pay Compression

(C) Pay Security (D) None of these
Under which system of payment quality of goods can be ensured?

(ಗ) Piece Rate System (B) Time Rate System

(C) 17080108 (D) None of these

Which of the following marketing concept is based on the development, design, and
implementation of marketing programmes, processes and activities that recognizes their
breadth and interdependencies :

(A) Relationship Marketing Concept (B) Niche Marketing Concept

(0 Holistic Marketing Concept (D) Service Marketing Concept

Which of the following is a communication model that is used to improve व
between individuals?

(ಗ) Kaizen (B) Johari Window
(C) Six Sigma (D) Hot Stove Rule
A tool for identifying key activities that create value and costs in a specific business is called :
(^) Supply Chain இ) Value Chain
(0) Market Chain (D) None of these
Who propounded two factor theory of motivation?
(A) Abraham Maslow (B) Herzberg
(0) David C. Mclelland (D} Me Gregor
The term ‘Gherao’ means :
(A) to prevent (18) tosurround
(03) toblock , (D) to disagree

9 004/2016
⋅ ∏↿⋅⋅≖⇁↽∘⋅⊐