76.

77.

78.

79.

80.

81.

82.

092/23

Two people may share a 48 hour per week job, with one working mornings and the
other working afternoons. This is an example of

A) Telecommuting B) Job sharing

C) Flexible work hours D) Compressed work week

Smt. Sheela Thomas is the manager of a company. She discusses problems with
subordinates and seeks their suggestions before making a decision. Her leadership
style can be referred to as

A) Directive B) Delegative

C) Participative D) Supportive

The sum total of ways in which an individual interacts with people and reacts to
situations is known as

A) Emotions B) Attitude

C) Behaviour D) Personality

Which of the following statements are true about the underlying principles of TQM ?
|. TQM tries to find better ways of managing different business processes, and
not just departments and functions.
Il. TQM aims not only at achieving the financial goals of the company, but also at
making the company a socially responsible one.
A) | only B) Il only
C) None of the above D) All of the above

In which stage of the Lewin’s model for introducing permanent change, the employees
are educated about the external and internal factors that make change imperative ?
A) Freeze B) Unfreeze

C) Refreeze D) Incremental stage

Which of the following is not an objective of ethical audit ?

A) To help the business for establishing ethical conduct

B) To improve the quality of governance

C) To measure whether the business conducts against the moral or religious
standards of a community

D) To evaluate the basis on which accounts are drawn

In which of the following corporate governance model do financial institutions have a
major say in governance mechanism ?

A) German Model B) Indian Model

C) Japanese Model D) All of these