Page:1
Below are the scanned copy of Kerala Public Service Commission (KPSC) Question Paper with answer keys of Exam Name 'JUNIOR INSTRUCTOR FRONT OFFICE ASSISTANT INDUSTRIAL TRAINING' And exam conducted in the year 2014. And Question paper code was '099/2014'. Medium of question paper was in Malayalam or English . Booklet Alphacode was 'A'. Answer keys are given at the bottom, but we suggest you to try answering the questions yourself and compare the key along wih to check your performance. Because we would like you to do and practice by yourself.
99/2014
Maximum : 100 marks
1. ——————isthe full form of VIP.
(ಗ) Very interesting person (ए)
(C) Very important person ' D)
Time : 1 hour and 15 minutes
Very important personal
None
2. While talking on phone the front office assistant should be very :
(ക) Courteous (B)
(© Impolite 0
3. The collection of related file is called :
(A) Data (B)
)0 Datum (0)
ട്. The international airline of India is :
(8) Air Australia (ए)
(0 Pawan Hans 0)
5. In FHRAI, the letter H stand by :
(A) Hospitality (8)
(©) Hospital യ
6. Hotels situated on highway are called :
(ಗಿ) Motel (B)
(0 [ण्ट] (D)
Disrespectful
Nervous
Database
Registers
Air India
Lufthansa
Hotel
None
Flotel
Heritage Building
7. The guest who leaves hotel without setting bills are called :
(A) Skipper (B)
(C) Defaulter (D)
Fraud
None
8, Aplan in which room rent included all the meals are called :
(4) EP (8)
ര ع« യു
MAP
AP
[P.T.0.]