Kerala PSC Previous Years Question Paper & Answer

Title : TELEPHONE OPERATOR CUM RECEPTIONIST GR II KERALA STATE INDUSTRIAL DEVELOPMENT CORPORATION LTD
Question Code : A

Page:9


Below are the scanned copy of Kerala Public Service Commission (KPSC) Question Paper with answer keys of Exam Name 'TELEPHONE OPERATOR CUM RECEPTIONIST GR II KERALA STATE INDUSTRIAL DEVELOPMENT CORPORATION LTD' And exam conducted in the year 2014. And Question paper code was '020/2014'. Medium of question paper was in Malayalam or English . Booklet Alphacode was 'A'. Answer keys are given at the bottom, but we suggest you to try answering the questions yourself and compare the key along wih to check your performance. Because we would like you to do and practice by yourself.

page: 9 out of 12
Excerpt of Question Code: 020/2014

70.

71.

72.

73.

74.

78.

76.

77.

The Prime Minister the President.

(^) called at (B) called with
(0 called ‏ده‎ (D) called in

Automatieally controlled private branch exchange is called :
കു ക ‏١٣‎ (0) ೫011
(C) PABX (D) PCS

The Telephonic trafismission of printed material normally to a telephonic number connected
to an output device is called :

(A) FAX (B) ISDN
(0) Laser printer ‏رت‎ E-mail

In Telephony the feature which allows ecalls to be automatically transferred to an extension
without the intervention of an operator is called :

(A) Auto dialing (B) Automatic ring back
(C) Automatic call distributor (D) Auto attendant

The technology in which computer interacts with human through the use of voice and DTMF
tone is called :

(5) Internet access (B) Interactive voice response

(5 Voice messaging (11) Vocoder

Which button in Telephene is used in call waiting to switch call from one party to another?
(^) Flash button (B) Star button
(C) Zero button (1) Hash button

The feature allowing a telephane subscriber to block incoming calls from a specific telephone
number is called :

(ക call rejection (13) call waiting
(0 eall hold (10) call park

Which of the following is ‏عط‎ India country code to call India from another country?
(ಗ) 11 (8) 91
(5 12 Dy 19

13 20/2014
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