61. According to Herzberg which of the following is a maintenance factor ?
(A} Salary (8) Work itself (ಲ) Responsibility (0) Recognition
62. Communication begins with :
(ക) [നള (8) Idea origination
(9 Decoding (D) Channel selection
63. Policies are sometimes defined as a (n) :
(^) Short cut for thinking (B) Action plan
(C) Substitute for strategy (D) Substitute for management authority
64. The problem solving process begins with :
(^) Clarification of ....
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