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Below are the scanned copy of Kerala Public Service Commission (KPSC) Question Paper with answer keys of Exam Name ' Manager Grade III, Hospitality Assistant-Tourism ' And exam conducted in the year 2022. And Question paper code was '037/2022'. Medium of question paper was in Malayalam or English . Booklet Alphacode was 'A'. Answer keys are given at the bottom, but we suggest you to try answering the questions yourself and compare the key along wih to check your performance. Because we would like you to do and practice by yourself.
037/2022
Maximum : 100 marks
Time : 1 hour and 30 minutes
1. ھ Hotel to be eligible for 5-star classification criteria should have minimum following rooms :
(A) 25 rooms (B) 12 lettable rooms
(C) 100 Rooms (D) 10 lettable Rooms
2. House Count is equal to:
(A) Previous HC + departures - arrivals
(B) Previous HC + No Shows - Cancellations
(C) Previous HC + Arrivals — Departures
(D) Previous HC — Early Check Outs + Late Check Outs
3. Match the following :
(a) During the stay டூ Advertisement
(b) Arrival Gi) Guest History
(0 Pre-arrival (11) Account settlement
(d) Post departure (iv) Registration
(e) Departure (v) Hotel services and facilities
(A) @)- Gv), 0) - 6), © - Gil), @) - (९), )© - Gi)
رق (७) - Gil), ©) - 6५), © - 0), ©) - ©, (०) - 0
൭ ७) - Gi), (0) - Gil), © - (९), )۵( - Gy), €) - ¢
60) ७) - (९) ¢) - @), © - 6), @ - Gi), )© - ൭)
4. Bounce Reservation represents :
൫ Areservation is cancelled in Advance.
(ii) Guest is refused accommodation on Arrival
(ii) Walking a guest
(iv) A Guaranteed Reservation.
(^) Only ¢) and (ii)
(B) Only 0), (ii) and (iii)
(C) Only (ii), (ii) and (iv)
(D) Only 0), (ii) and (iv)
[.7.0.]