35.

36.

37.

38.

39.

40.

134/23

In management, which among the following is not true about planning function ?
A) Planning is goal oriented B) Planning is a one-time process
C) Planning is pervasive D) Planning involve choice

Rearrange the following steps in controlling process in the correct sequential order.
i. Compare actual performance with standards

ர்‌. Find deviations from standard

iii. Establish standards

iv. Measure actual performance

v. Take corrective action

A) iv, iii, v, ii, i B) i, ii, iii, iv, v C) iv, i, ii, y, iti D) iii, iv, i, ii, v

Which among the following needs is not included in the McClelland’s three need

theory of motivation ?

A) Need for affection B) Need for power

C) Need for achievement D) Need for affiliation

Which of the following are the leadership styles mentioned in the Managerial grid
theory of Blake and Mouton ?

i. Impoverished manager

ii. Middle of the road manager

ii. Country club manager

iv. Team manager

A) Only i, ii and iii B) Onlyi, iiiandiv C) Onlyiii and iv D) All of these

Which of the following statements about Total Quality Management (TQM)
is/are correct ?
i. TQM is a customer driven initiative.
ii. TQM focuses on everyone to take responsibility for quality.
A) Only statement i is correct
B) Only statement ii is correct
C) Both statements i and ii are correct
D) Both statements i and ii are incorrect

Which of the following are the On-the-job training methods ?
i. Job rotation
॥. Coaching
iii. Apprenticeship
iv. Conference
A) Only i, ii and iii B) Onlyi, iiiandiv C) Onlyii,iiiandiv D) All of these