Kerala PSC Previous Years Question Paper & Answer

Title : Personnel Officer
Question Code :

Page:11


Below are the scanned copy of Kerala Public Service Commission (KPSC) Question Paper with answer keys of Exam Name 'Personnel Officer' And exam conducted in the year 2023. And Question paper code was '153/2023/OL'. Medium of question paper was in Malayalam or English . Booklet Alphacode was ''. Answer keys are given at the bottom, but we suggest you to try answering the questions yourself and compare the key along wih to check your performance. Because we would like you to do and practice by yourself.

page: 11 out of 22
Excerpt of Question Code: 153/2023/OL

family in this current position in company. Which need Rahul has satisfied in this
example?

A:-Alderfer's existence need
B:-Maslow's esteem need
C:-Alderfer's relatedness need
D:-Maslow's Security need
Correct Answer:- Option-C

Question52:-An employee is creating a new position for a head of training. Taking
into consideration the job characteristics model, which of the following changes
would be least likely to result in a rich and rewarding job?

A:-Building a state-of-the-art training centre and new office for the training
staff

B:-Making whoever holds the position responsible for consolidating and
expanding training activities

C:-Tying the success of the training program to the company's overall strategy
of upgrading in workforce

D:-Making the job cover a variety of tasks, from one-on-one training, to
supervision and hiring of staff, to creating training material

Correct Answer:- Option-A

Question53:-Ilmagine you are working in an organization where individuals are of
equal status. Which type of communication is ideal and normally employed in such
a context?

A:-Vertical communication
B:-Horizontal communication
C:-Corporate communication
D:-Cross communication
Correct Answer:- Option-B

Question54:-What should you do when there is a misunderstanding with a
customer?

A:-Listen actively to the customer's perspective and seek to understand their
concerns

B:-Immediately become defensive and argue your point of view
C:-Ignore then customer and hope the issue resolves itself
D:-Blame the customer for the misunderstanding

Correct Answer:- Option-A

Question55:-John really enjoys driving cars. It gives him great personal satisfaction.
His desire to drive cars connects to which of the following?

A:-extrinsic motivation
B:-a drive
C:-a need

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